Assistant Market Manager & Food Access Coordinator 

 

To Apply: 

 

Please send resume and cover letter to wakefieldfarmersmarketboard@gmail.com with the subject:  Assistant Market Manager & Food Access Coordinator.

 

Wakefield Farmers Market is seeking an enthusiastic and dedicated candidate to serve as Assistant Market Manager and Food Access Coordinator. 

 

Who We Are: 

 

Wakefield Farmers Market (WFM) partners with farmers, consumers, and the community to improve the health of individuals, strengthen community vitality, and enhance local farm viability through farmers markets. We are a 501(c)(3) organization. Learn more about us at www.wakefieldfarmersmarket.org.

 

As part of our work, WFM currently produces a market in the North Shore area from Mid-June to October, and a special market in November and December. The market runs every Saturday (9 AM - 1 PM).

 

Who You Are: The Assistant Market Manager/Food Access Coordinator serves as a positive, energetic face of our farmers market. You thrive in and enjoy being part of a fast-paced team environment. You are an individual who is passionate about building community, the food we eat, where it comes from, and food access. 

 

You are knowledgeable about programs that increase access to local foods such as SNAP, SNAP Match, and HIP. You are familiar with general farmers market operations and will assist the market manager in supporting our vendors, consumers, and partner organizations. You will supply information, answer questions, and address concerns. You are comfortable with social media and assist in promoting the market via those channels on market days. 

 

The ideal candidate will have an interest in local agriculture, food and nutrition, and promoting farmers markets. S/he should be reliable, friendly, self-motivated, and comfortable communicating with a diverse customer base. 

 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

 

1. SNAP/EBT Food Access Program 

 

Administers WFM SNAP BUCKS currency and process transactions for Supplemental Nutrition Assistance Program (SNAP)/EBT benefits along with SNAP Match and HIP, including the maintenance of daily records and market reports. 

 

Documents all SNAP, SNAP Match, and HIP transactions during the market day.

 

Assists treasurer on market days with reimbursement requests to SNAP match. 

 

Follows all USDA rules, regulations, and guidance for SNAP retailers. 

 

Ensures that vendors understand and comply with program eligible-food rules. 

 

Communicates effectively and respectfully with customers to explain food access programs such as SNAP, SNAP Match, and HIP. 

 

Maintains all EBT equipment in good working order and notifies the Market Manager immediately if any damage or problems occur. 

 

Safeguards SNAP Bucks the same as cash and is responsible to account for bucks throughout the season. 

 

2. Market Operations 

 

Develops and manages positive relationships with vendors, offers ongoing coaching to help ensure vendors’ success, and works collaboratively to resolve problems. 

 

Engages with shoppers in a positive manner and provides exceptional customer service 

 

Manages conflict between vendors and/or customers in a respectful, fair and confidential manner. 

 

Assists with promotion of the markets on market days, primarily via social media 

 

Collaborates with the Market Manager on programming for the markets 

 

3. Other Responsibilities 

 

Regularly and consistently communicates with the Market Manager to ensure smooth and consistent operations at the markets. 

 

Attends WFM general team meetings to maintain a connection with the entire WFM team, including other assistant managers..

 

Participates in and supports WFM’s fundraising efforts in support of our markets and operations.

 

QUALIFICATIONS: 

 

Knowledge of and passion for farmers markets and growing the local food community. 

 

Personal confidence and the ability to communicate effectively with a variety of people. 

 

Must have a strong work ethic, be punctual, customer service focused, reliable, enthusiastic, and a team player. 

 

Good problem-solving and organizational skills, time management skills, and the ability to handle multiple tasks simultaneously. 

 

Must have access to reliable transportation

 

Must be able to work a minimum of 10  Saturdays, as required, based on market hours during the 22 week market season.

 

Proficient with cloud office suite such as Google Workspace, and comfortable learning new tools and technologies as needed in this role. 

 

PREFERRED QUALIFICATIONS: 

 

Prior farmers market experience. 

 

Prior SNAP/EBT Coordinator experience. 

 

Knowledge of SNAP, SNAP Match, and HIP programs in MA.

 

Comfortable with social media posting for sharing market updates and special events during the market day.. 

 

EMPLOYMENT DETAILS: 

 

Employment Status: Part-time, Contract

 

Hours & Work Schedule: This role is not seasonal. There are times during the off-season when an evening meeting may be required (2 to 3). We are looking for a commitment of up to 8 hours every week during the season, including 1 holiday market.

 

Pay: $22 per hour depending on level of experience

 

Reports To: Market Manager 

 

To Apply: please send resume and cover letter to: 

 

wakefieldfarmersmarketboard@gmail.com with the subject: Assistant Market Manager & Food Access Coordinator.